Moderators and facilitators play a crucial role in the success of online workshops and events. They create the atmosphere, make sure participants feel welcomed, keep the time and the discussions on focus and create clarity for everyone joining.
It all sounds simple enough - and when you see an experienced moderator in action, it can look like a piece of cake. Yet if you don’t have a lot of experience in the moderation spotlight, having the attention and responsibility on you can be daunting. Especially if you haven’t thought through how you want the pivotal moments to go: the welcome, the transitions, the challenging moments when a speaker has more to say than their allocated time, or when technical problems arise. That’s why we have put together this list of go-to phrases for each step of the process.
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